US Bank Problem Reported to GetHuman by GetHuman-ghormsbb

November 8th, 2017

Report Details

Summary of the problem
I need to submit a change of address for my auto loan billing.
Company and department tried
US Bank - Home Loans & Mortgages
Reported by
GetHuman-ghormsbb - GetHuman user since August 12, 2016
Problem classification
US Bank: Setup an account
Date of incident
November 6th, 2017
Reported by GetHuman-ghormsbb
Reported on November 8th, 2017 from Kansas
Problem report / further detail
GetHuman-ghormsbb did not choose to add any details about their problem.
How GetHuman-ghormsbb attempted to contact US Bank
Tried calling US Bank Customer Support Number 800-872-2657
Was equipped with the following information
First name, Last name, Last 4 of SSN, Your birthday, Card number, Account ID
Reported back to GetHuman as fixed
Fixed, on November 21st, 2017

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