US Bank Problem Reported to GetHuman by GetHuman-robbrau

November 5th, 2017

Report Details

Summary of the problem
My friend's credit card keeps getting declined, and it still has money on it
Company and department tried
US Bank - Customer Service
Reported by
GetHuman-robbrau - GetHuman user since March 31, 2016
Problem classification
US Bank: Get Banking Help
Date of incident
October 31st, 2017
Reported by GetHuman-robbrau
Reported on November 5th, 2017 from New Mexico
Problem report / further detail
My friend has tried making purchases today, but his credit card keeps getting declined. He uses US Bank on West Fifth Avenue, in Columbus, Ohio. He still has money on his credit card, but when he went to make a purchase, his card got declined. I just need to find out what is going on.
How GetHuman-robbrau attempted to contact US Bank
Tried calling US Bank Customer Support Number 877-838-4347
Was equipped with the following information
Your birthday, Name on account
Reported back to GetHuman as fixed
Fixed, on November 10th, 2017

Have a Similar Problem?

GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!