US Bank Problem Reported to GetHuman by GetHuman-classof

November 3rd, 2017

Report Details

Summary of the problem
Trying to dispute pending charges
Company and department tried
US Bank - Customer Help
Reported by
GetHuman-classof - GetHuman user since October 10, 2015
Problem classification
US Bank: Update Account Info
Date of incident
October 22nd, 2017
Reported by GetHuman-classof
Reported on November 3rd, 2017 from West Virginia
Problem report / further detail
I need to dispute two pending charges on my US Bank account
How GetHuman-classof attempted to contact US Bank
Tried calling US Bank Customer Support Number 800-285-8585
Was equipped with the following information
Account ID, Phone number, First name, Last 4 of SSN, Your birthday, Address on account, Email, Last name, Home address
Reported back to GetHuman as fixed
Fixed, on November 15th, 2017

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