US Bank Problem Reported to GetHuman by GetHuman-kirsten4

October 29th, 2017

Report Details

Summary of the problem
auto loan reposession
Company and department tried
US Bank - Customer Service
Reported by
GetHuman-kirsten4 - GetHuman user since March 25, 2016
Problem classification
US Bank: Update Account Info
Date of incident
October 24th, 2017
Reported by GetHuman-kirsten4
Reported on October 29th, 2017 from Louisiana
Problem report / further detail
why was my vehicle repoed after making payment arrangements
How GetHuman-kirsten4 attempted to contact US Bank
Searched around for a US Bank FAQ on usbank.com
Was equipped with the following information
Your birthday, Phone number, Last name, Email, Account ID, Home address, Last 4 of SSN, Name on account
Reported back to GetHuman as fixed
Fixed, on November 13th, 2017

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