US Postal Service Problem Reported to GetHuman by GetHuman-r_bsue

December 1st, 2017

Report Details

Summary of the problem
Delivery problem for US Postal Service (USPS)
Company and department tried
US Postal Service - Non-Postal Individuals
Reported by
GetHuman-r_bsue - GetHuman user since June 1, 2016
Problem classification
US Postal Service: Insurance claim
Date of incident
November 26th, 2017
Reported by GetHuman-r_bsue
Reported on December 1st, 2017 from Oregon
Problem report / further detail
The key to my lock box will not go into the lock, in fact it bent. it is like there is stuff stuck in the lock so I haven't been able to get my mail for a couple of days and I haven't seen my postal delivery person I live in rural Astoria Oregon a little community named Knappa, Or. Our neighborhood has a lock box for everybody in the neighborhood probably about ** lockboxes.
How GetHuman-r_bsue attempted to contact US Postal Service
Tried messaging US Postal Service through their Facebook page to see if Customer Care would respond
Was equipped with the following information
Email, Home address, Tracking number, Account ID, Last name, Who sent the package, Address on the package, First name
Reported back to GetHuman as fixed
Fixed, on December 20th, 2017

Have a Similar Problem?

GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!