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US Postal Service Problem Reported to GetHuman by GetHuman-jackpear

November 23rd, 2017

Report Details

Summary of the problem

Package not delivered

Company and department tried

US Postal Service - Customer Service

Reported by

GetHuman-jackpear - GetHuman user since April 2, 2016

Problem classification

US Postal Service: Refund

Date of incident

November 12th, 2017

Reported by GetHuman-jackpear

Reported on November 23rd, 2017 from Alabama

Problem report / further detail

I am from the UK (I live in Birmingham) and ordered through eBay(.co.uk) an item from someone who lives in America. The item has been shipped to Cortland, NY and has been in a unit there since Thursday **th January. The estimated delivery time for this item given by eBay was **th January (latest) and the item is still in the US, * weeks after purchase and nearly * weeks after end of the estimated delivery date. How can I get this item shipped to me in the UK ASAP?!

How GetHuman-jackpear attempted to contact US Postal Service

Tried calling US Postal Service Customer Support Number 800-344-7779

Was equipped with the following information

Address on the package, , Who sent the package

Reported back to GetHuman as fixed

Fixed, on December 12th, 2017

How-to Guides GetHuman-jackpear May Have Used

How do I get a refund from USPS?How do I get back a missing package?Can I intercept my package before it's delivered?How do I create mail forwarding?How do I report a change of address?What do I do if my USPS package from mailbox was stolen?

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