USAA Problem Reported to GetHuman by GetHuman-factorme

November 5th, 2017

Report Details

Summary of the problem
A credit card charge that was refunded, but does't reflect on the card, and I have proof from he ...
Company and department tried
USAA - Claims
Reported by
GetHuman-factorme - GetHuman user since September 26, 2015
Problem classification
USAA: Complaint
Date of incident
November 1st, 2017
Reported by GetHuman-factorme
Reported on November 5th, 2017 from North Carolina
Problem report / further detail
A credit card charge that was refunded, but does't reflect on the card, and I have proof from he merchant that the transaction was refunded, and It's not reporting on my credit report and days late. I called USAA days ago and they told me I need to speak to a department that's open from to only, and I always work then, and USAA told me that this department can % help me with this problem by Disputing the Transaction and remove the late payments from my credit report, I might just have to send in a copy of the refund receipt which I'll gladly do.
How GetHuman-factorme attempted to contact USAA
Tried calling USAA Customer Support Number 210-531-8722
Was equipped with the following information
Name, Email, First name, Email address, Account ID, Phone number, Phone number on account
Reported back to GetHuman as fixed
Fixed, on November 11th, 2017

How-to Guides GetHuman-factorme May Have Used

How do I refinance my house?How do I apply for a credit card?

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