Uber Problem Reported to GetHuman by GetHuman-mayashin

November 3rd, 2017

Report Details

Summary of the problem
Account disabled
Company and department tried
Uber - Customer Service
Reported by
GetHuman-mayashin - GetHuman user since February 4, 2016
Problem classification
Uber: Loyalty program
Date of incident
November 1st, 2017
Reported by GetHuman-mayashin
Reported on November 3rd, 2017 from Alaska
Problem report / further detail
When I request an uber it said amount due and then declined. I tried to pay but it wouldn't let me. Then I went onto the website and it said my account was disabled
How GetHuman-mayashin attempted to contact Uber
Searched around for a Uber FAQ on help.uber.com
Was equipped with the following information
Last name, Full name, First name
Reported back to GetHuman as fixed
Fixed, on November 12th, 2017

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