Uber Problem Reported to GetHuman by GetHuman-shawnpe

November 4th, 2017

Report Details

Summary of the problem
Account states not active
Company and department tried
Uber - Customer Service
Reported by
GetHuman-shawnpe - GetHuman user since August 27, 2017
Problem classification
Uber: Update account information
Date of incident
October 30th, 2017
Reported by GetHuman-shawnpe
Reported on November 4th, 2017 from Alabama
Problem report / further detail
I cannot turn on uber. It states my account needs to be activated* I have been ubering * weeks already with an active account
How GetHuman-shawnpe attempted to contact Uber
Searched around for a Uber FAQ on help.uber.com
Was equipped with the following information
Phone number, First name, Last name, Email
Reported back to GetHuman as fixed
Fixed, on November 9th, 2017

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