Uber Problem Reported to GetHuman by GetHuman-markjj

November 5th, 2017

Report Details

Summary of the problem
Buying new car today,****
Company and department tried
Uber - Customer Help
Reported by
GetHuman-markjj - GetHuman user since September 25, 2017
Problem classification
Uber: Refund
Date of incident
October 31st, 2017
Reported by GetHuman-markjj
Reported on November 5th, 2017 from Ohio
Problem report / further detail
** Do i need new pic. of myself & pic. of new car? ** Will take a while to get NEW REGISTRATION & INSURANCE card...will this delay my ability to UBER?*** Is their a MILEAGE APP Uber recommends?*** Do the PBI & FFL airports in the Miami District apply Surge pricing to riders?*** SURGE PRICING is sooo elusive in Miami District:-* Rides I thought were SURGE RATES turn out NOT to be...very frustrating. Is there a way to tell if a ride is Surge Rate prior to accepting? *** I installed the "WAZE" navigation app on my phone. CAN* and HOW do I coordinate it with the Uber Partner App?
How GetHuman-markjj attempted to contact Uber
Searched around for a Uber FAQ on help.uber.com
Was equipped with the following information
Email address, Home address, Full name, Phone number, Account ID, Email, First name
Reported back to GetHuman as fixed
Fixed, on November 24th, 2017

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