Uber Problem Reported to GetHuman by GetHuman-fd

November 4th, 2017

Report Details

Summary of the problem
Deactivated my account for unknown reason
Company and department tried
Uber - Customer Service
Reported by
GetHuman-fd - GetHuman user since June 8, 2017
Problem classification
Uber: Customer Service Problem
Date of incident
October 22nd, 2017
Reported by GetHuman-fd
Reported on November 4th, 2017 from Oklahoma
Problem report / further detail
Hi i just started uber partner about * weaks ago and i was deactivated for unknown reason they say its my rateing but i have a higher ratings then most of the uber drivers i know so i feel like ive been wrongfuly deactivated because im not from san fransisco and every problem i ran into was in SF and i kept getting pulled there i didnt want to cancel or not accept someone so i accept all no ? Ask and did the best i could from what i know about uber but i had mutiple issues with people haveing bad behaviors, not telling me where to go not haveing the right address in, to much traffic and they get mad at me for stuff i have no control over. Ive been tryinh to learn the citys now and get familiar with the roads out that way but i would like to only do drop off to sf not pick ups but i need help with the uber rules to know how to decline people who trips are to far or i feel wont be a respectable person.
How GetHuman-fd attempted to contact Uber
Searched around for a Uber FAQ on help.uber.com
Was equipped with the following information
Phone number, Full name
Reported back to GetHuman as fixed
Fixed, on November 7th, 2017

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