Uber Problem Reported to GetHuman by GetHuman-jexson

November 7th, 2017

Report Details

Summary of the problem
I been a member of uber, have been a passenger in uber car ride, but when I sing in the next day...
Company and department tried
Uber - Customer Help
Reported by
GetHuman-jexson - GetHuman user since July 7, 2016
Problem classification
Uber: Billing
Date of incident
November 5th, 2017
Reported by GetHuman-jexson
Reported on November 7th, 2017 from New Hampshire
Problem report / further detail
I been a member of uber, have been a passenger in uber car ride, but when I sing in the next day the app has lost my account and wants me to set up as a new customer And asking for credit card . Can you help me locate my original account.
How GetHuman-jexson attempted to contact Uber
Searched around for a Uber FAQ on help.uber.com
Was equipped with the following information
Email address, Last name, Home address, Email
Reported back to GetHuman as fixed
Fixed, on November 17th, 2017

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