Uber Problem Reported to GetHuman by GetHuman11604
November 9th, 2017
Report Details
Summary of the problem
I want a refund
Company and department tried
Uber - Customer Help
Reported by
GetHuman11604 - GetHuman user since September 21, 2015
Problem classification
Uber: Account Access
Date of incident
November 3rd, 2017
Reported by GetHuman11604
Reported on November 9th, 2017 from South Carolina
Problem report / further detail
Last month my driver never picked me up but ** dollars was token off my card my bank informed me to contact uber about a refund
How GetHuman11604 attempted to contact Uber
Searched around for a Uber FAQ on help.uber.com
Was equipped with the following information
First name, Phone number, Account ID, Last name, Home address, Phone number
Reported back to GetHuman as fixed
Fixed, on November 21st, 2017