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Uber Problem Reported to GetHuman by GetHuman-ashtonle

November 5th, 2017

Report Details

Summary of the problem

I was charged double on my last Uber trip

Company and department tried

Uber - Customer Help

Reported by

GetHuman-ashtonle - GetHuman user since March 23, 2017

Problem classification

Uber: Account Access

Date of incident

October 27th, 2017

Reported by GetHuman-ashtonle

Reported on November 5th, 2017 from Florida

Problem report / further detail

My total cost for my ride last night was . and I got charged an additional .

How GetHuman-ashtonle attempted to contact Uber

Searched around for a Uber FAQ on help.uber.com

Was equipped with the following information

Account ID, Phone number

Reported back to GetHuman as fixed

Fixed, on November 9th, 2017

How-to Guides GetHuman-ashtonle May Have Used

How do I dispute an Uber charge?How do I notify Uber about an incorrect or strange charge?What do I do if Uber will not accept my zip code?What do I do if I try to scan my credit card with my Uber app and it is not working?How do I change the email address on my account?How do I report a driver an Uber?

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