Uber Problem Reported to GetHuman by GetHuman-ashtonle

November 5th, 2017

Report Details

Summary of the problem
I was charged double on my last Uber trip
Company and department tried
Uber - Customer Help
Reported by
GetHuman-ashtonle - GetHuman user since March 23, 2017
Problem classification
Uber: Account Access
Date of incident
October 27th, 2017
Reported by GetHuman-ashtonle
Reported on November 5th, 2017 from Florida
Problem report / further detail
My total cost for my ride last night was . and I got charged an additional .
How GetHuman-ashtonle attempted to contact Uber
Searched around for a Uber FAQ on help.uber.com
Was equipped with the following information
Account ID, Phone number
Reported back to GetHuman as fixed
Fixed, on November 9th, 2017
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