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Uber Problem Reported to GetHuman by GetHuman-hashim

November 4th, 2017

Report Details

Summary of the problem

I was charged for service I didn't use

Company and department tried

Uber - Customer Care

Reported by

GetHuman-hashim - GetHuman user since May 13, 2017

Problem classification

Uber: Refund

Date of incident

October 23rd, 2017

Reported by GetHuman-hashim

Reported on November 4th, 2017 from Arizona

Problem report / further detail

GetHuman-hashim did not choose to add any details about their problem.

How GetHuman-hashim attempted to contact Uber

Searched around for a Uber FAQ on help.uber.com

Was equipped with the following information

First name, Phone number

Reported back to GetHuman as fixed

Fixed, on November 10th, 2017

How-to Guides GetHuman-hashim May Have Used

How do I notify Uber about an incorrect or strange charge?What do I do if Uber will not accept my zip code?What do I do if I try to scan my credit card with my Uber app and it is not working?How do I change the email address on my account?How do I report a driver an Uber?How do I book a round trip Uber ride as a driver and a passenger?

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