Uber Problem Reported to GetHuman by GetHuman76913

December 3rd, 2017

Report Details

Summary of the problem
Lost Item for Uber
Company and department tried
Uber - Customer Service
Reported by
GetHuman76913 - GetHuman user since February 27, 2016
Problem classification
Uber: Loyalty program
Date of incident
November 27th, 2017
Reported by GetHuman76913
Reported on December 3rd, 2017 from Washington
Problem report / further detail
Left my iPhone in the back of an uber that was ordered on a friends account, therefor having trouble getting in contact with the uber driver and also, with reporting my lost item to uber itself (since I'm not the account holder of this trip).
How GetHuman76913 attempted to contact Uber
Searched around for a Uber FAQ on help.uber.com
Was equipped with the following information
Account ID, Phone number, Home address, Full name, Phone number, Last name, Email
Reported back to GetHuman as fixed
Fixed, on December 19th, 2017

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