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Uber Problem Reported to GetHuman by GetHuman76913

December 3rd, 2017

Report Details

Summary of the problem

Lost Item for Uber

Company and department tried

Uber - Customer Service

Reported by

GetHuman76913 - GetHuman user since February 27, 2016

Problem classification

Uber: Loyalty program

Date of incident

November 27th, 2017

Reported by GetHuman76913

Reported on December 3rd, 2017 from Washington

Problem report / further detail

Left my iPhone in the back of an uber that was ordered on a friends account, therefor having trouble getting in contact with the uber driver and also, with reporting my lost item to uber itself (since I'm not the account holder of this trip).

How GetHuman76913 attempted to contact Uber

Searched around for a Uber FAQ on help.uber.com

Was equipped with the following information

Account ID, Phone number, Home address, Full name, Phone number, Last name, Email

Reported back to GetHuman as fixed

Fixed, on December 19th, 2017

How-to Guides GetHuman76913 May Have Used

How do I change the email address on my account?How do I report a driver an Uber?How do I book a round trip Uber ride as a driver and a passenger?How do I change the rating I gave for an Uber driver?How do I change my name in the partner app?Can Uber drivers get on military bases?

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