Uber Problem Reported to GetHuman by GetHuman11348

November 9th, 2017

Report Details

Summary of the problem
They charged me for a free ride i didnt use because the drivers number was wrong so i couldnt cal...
Company and department tried
Uber - Customer Support
Reported by
GetHuman11348 - GetHuman user since September 6, 2016
Problem classification
Uber: Customer Service Issue
Date of incident
November 3rd, 2017
Reported by GetHuman11348
Reported on November 9th, 2017 from Pennsylvania
Problem report / further detail
They charged me for a free ride i didnt use because the drivers number was wrong so i couldnt call him and they still charged my card
How GetHuman11348 attempted to contact Uber
Searched around for a Uber FAQ on help.uber.com
Was equipped with the following information
Full name, Phone number, Email, Account ID, First name, Phone number
Reported back to GetHuman as fixed
Fixed, on November 23rd, 2017

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