Uber Problem Reported to GetHuman by GetHuman-davidami

November 4th, 2017

Report Details

Summary of the problem
Unexplained charge
Company and department tried
Uber - Customer Service
Reported by
GetHuman-davidami - GetHuman user since October 5, 2017
Problem classification
Uber: Loyalty program
Date of incident
October 28th, 2017
Reported by GetHuman-davidami
Reported on November 4th, 2017 from Hawaii
Problem report / further detail
Over charged
How GetHuman-davidami attempted to contact Uber
Searched around for a Uber FAQ on help.uber.com
Was equipped with the following information
Account ID, Home address, Phone number, Email, Phone number, Last name, First name, Full name
Reported back to GetHuman as fixed
Fixed, on November 8th, 2017
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