Uber Problem Reported to GetHuman by GetHuman-rcramer

November 4th, 2017

Report Details

Summary of the problem
account issue after upgrade
Company and department tried
Uber - Customer Service
Reported by
GetHuman-rcramer - GetHuman user since July 26, 2017
Problem classification
Uber: Account access
Date of incident
October 23rd, 2017
Reported by GetHuman-rcramer
Reported on November 4th, 2017 from Tennessee
Problem report / further detail
after an upgrade i can no longer access my account
How GetHuman-rcramer attempted to contact Uber
Searched around for a Uber FAQ on help.uber.com
Was equipped with the following information
Email, First name, Full name, Account ID
Reported back to GetHuman as fixed
Fixed, on November 9th, 2017

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