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Uber Problem Reported to GetHuman by GetHuman-rcramer

November 4th, 2017

Report Details

Summary of the problem

account issue after upgrade

Company and department tried

Uber - Customer Service

Reported by

GetHuman-rcramer - GetHuman user since July 26, 2017

Problem classification

Uber: Account access

Date of incident

October 23rd, 2017

Reported by GetHuman-rcramer

Reported on November 4th, 2017 from Tennessee

Problem report / further detail

after an upgrade i can no longer access my account

How GetHuman-rcramer attempted to contact Uber

Searched around for a Uber FAQ on help.uber.com

Was equipped with the following information

Email, First name, Full name, Account ID

Reported back to GetHuman as fixed

Fixed, on November 9th, 2017

How-to Guides GetHuman-rcramer May Have Used

How do I report that someone used my credit card illegally?How do I reactivate my Uber account?How do I reset my Uber password?What do I do if I can't remember my old email on my Uber account?How do I get a refund from Uber?How do I change my credit card on my Uber account?

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