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Uber Problem Reported to GetHuman by GetHuman-rcramer

November 4th, 2017

Report Details

Summary of the problem

account issue after upgrade

Company and department tried

Uber - Customer Service

Reported by

GetHuman-rcramer - GetHuman user since July 26, 2017

Problem classification

Uber: Account access

Date of incident

October 23rd, 2017

Reported by GetHuman-rcramer

Reported on November 4th, 2017 from Tennessee

Problem report / further detail

after an upgrade i can no longer access my account

How GetHuman-rcramer attempted to contact Uber

Searched around for a Uber FAQ on help.uber.com

Was equipped with the following information

Email, First name, Full name, Account ID

Reported back to GetHuman as fixed

Fixed, on November 9th, 2017

How-to Guides GetHuman-rcramer May Have Used

How do I check my Uber application status?Why is my Uber account inactive when signing up to be a driver?What do I do if my Uber account is not working?Why does my account say disabled?Why isn't my Uber app working? Was I suspended?How do I report that someone used my credit card illegally?

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