Uber Problem Reported to GetHuman by GetHuman7037

November 5th, 2017

Report Details

Summary of the problem
account saying i only made ** trips instead of ** trips (the real trips that i have completed), t...
Company and department tried
Uber - Customer Support
Reported by
GetHuman7037 - GetHuman user since August 14, 2017
Problem classification
Uber: Overcharge/Strange charge
Date of incident
October 29th, 2017
Reported by GetHuman7037
Reported on November 5th, 2017 from Pennsylvania
Problem report / further detail
account saying i only made ** trips instead of ** trips (the real trips that i have completed), therefore not qualifying for the uber bonus.
How GetHuman7037 attempted to contact Uber
Searched around for a Uber FAQ on help.uber.com
Was equipped with the following information
Full name, Phone number, First name, Account ID, Last name, Phone number
Reported back to GetHuman as fixed
Fixed, on November 27th, 2017
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