Uber Problem Reported to GetHuman by GetHuman-leslie_a

November 5th, 2017

Report Details

Summary of the problem
dispute charges on my card
Company and department tried
Uber - Customer Service
Reported by
GetHuman-leslie_a - GetHuman user since March 29, 2017
Problem classification
Uber: Cancel booking
Date of incident
October 29th, 2017
Reported by GetHuman-leslie_a
Reported on November 5th, 2017 from Colorado
Problem report / further detail
I was charged for a driver who never showed up therefore I cancelled the request. I was also charged twice on my other card linked onto my account in addition to the fare actually paid for the ride I got.
How GetHuman-leslie_a attempted to contact Uber
Searched around for a Uber FAQ on help.uber.com
Was equipped with the following information
Home address, Phone number
Reported back to GetHuman as fixed
Fixed, on November 26th, 2017

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