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Uber Problem Reported to GetHuman by GetHuman-clbarry

November 4th, 2017

Report Details

Summary of the problem

i was charged for a service i did not use

Company and department tried

Uber - Customer Support

Reported by

GetHuman-clbarry - GetHuman user since August 24, 2016

Problem classification

Uber: Make a booking

Date of incident

October 31st, 2017

Reported by GetHuman-clbarry

Reported on November 4th, 2017 from Texas

Problem report / further detail

I was charged for a $* cancellation fee and received the uber.

How GetHuman-clbarry attempted to contact Uber

Searched around for a Uber FAQ on help.uber.com

Was equipped with the following information

Phone number

Reported back to GetHuman as fixed

Fixed, on November 12th, 2017

How-to Guides GetHuman-clbarry May Have Used

What do I do if Uber will not accept my zip code?What do I do if I try to scan my credit card with my Uber app and it is not working?How do I change the email address on my account?How do I report a driver an Uber?How do I book a round trip Uber ride as a driver and a passenger?How do I change the rating I gave for an Uber driver?

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