Uber Problem Reported to GetHuman by GetHuman-clbarry

November 4th, 2017

Report Details

Summary of the problem
i was charged for a service i did not use
Company and department tried
Uber - Customer Support
Reported by
GetHuman-clbarry - GetHuman user since August 24, 2016
Problem classification
Uber: Make a booking
Date of incident
October 31st, 2017
Reported by GetHuman-clbarry
Reported on November 4th, 2017 from Texas
Problem report / further detail
I was charged for a $* cancellation fee and received the uber.
How GetHuman-clbarry attempted to contact Uber
Searched around for a Uber FAQ on help.uber.com
Was equipped with the following information
Phone number
Reported back to GetHuman as fixed
Fixed, on November 12th, 2017

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