United Airlines Problem Reported to GetHuman by GetHuman72627

December 2nd, 2017

Report Details

Summary of the problem
tech support united airlines phone number
Company and department tried
United Airlines - Post Travel Customer Service
Reported by
GetHuman72627 - GetHuman user since April 25, 2016
Problem classification
United Airlines: Baggage problem
Date of incident
November 24th, 2017
Reported by GetHuman72627
Reported on December 2nd, 2017 from Maryland
Problem report / further detail
ios app feature: scan passport*- fails on iphone currently because no snap button and no auto-snap afaict*- fails on ipad because (? i am recognized under diff id? ) and no flights show up. only way to get to passport scan is to open a reservation record.**tried:*- cannot find even a support link or phone number at the moment*- website refers back to mobile app only. so no upload scan via computer.
How GetHuman72627 attempted to contact United Airlines
Searched around for a United Airlines FAQ on united.com
Was equipped with the following information
Account ID, 6 Character booking reference
Reported back to GetHuman as fixed
Fixed, on December 12th, 2017

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