Verizon Wireless Problem Reported to GetHuman by GetHuman-painterg

November 15th, 2017

Report Details

Summary of the problem
How do I have my prepaid Verizon number switched to a new phone through a new carrier
Company and department tried
Verizon Wireless - Customer Service
Reported by
GetHuman-painterg - GetHuman user since May 25, 2017
Problem classification
Verizon Wireless: Complaint
Date of incident
November 13th, 2017
Reported by GetHuman-painterg
Reported on November 15th, 2017 from West Virginia
Problem report / further detail
My prepaid phone ran out of mins. Instead of refilling the minutes I bought a different phone and minutes through tracfone. I would like to keep my Verizon number, so I called the customer service to switch it over. It didn't work
How GetHuman-painterg attempted to contact Verizon Wireless
Tried calling Verizon Wireless Customer Support Number 800-922-0204
Was equipped with the following information
PIN on Account
Reported back to GetHuman as fixed
Fixed, on December 3rd, 2017

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