Verizon Wireless Problem Reported to GetHuman by GetHuman-expatri

November 7th, 2017

Report Details

Summary of the problem
I have cancelled my service and need to have my phone unlocked.
Company and department tried
Verizon Wireless - Customer Service
Reported by
GetHuman-expatri - GetHuman user since October 28, 2017
Problem classification
Verizon Wireless: Make a purchase
Date of incident
October 30th, 2017
Reported by GetHuman-expatri
Reported on November 7th, 2017 from New Mexico
Problem report / further detail
I have cancelled my Verizon account and need to unlock my phone. My Verizon number has already been ported to another device on another service, the result being I cannot get past the automated call services.
How GetHuman-expatri attempted to contact Verizon Wireless
Tried calling Verizon Wireless Customer Support Number 800-852-1922
Was equipped with the following information
Last 4 of Social Security, Email, Name of Account Holder, Last name, Phone Number on Account, Account ID, Home address, Email on Account
Reported back to GetHuman as fixed
Fixed, on November 24th, 2017

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