Verizon Wireless Problem Reported to GetHuman by GetHuman-maldona2

November 3rd, 2017

Report Details

Summary of the problem
I need to schedule a payment
Company and department tried
Verizon Wireless - Customer Service
Reported by
GetHuman-maldona2 - GetHuman user since August 6, 2016
Problem classification
Verizon Wireless: Account Access
Date of incident
October 29th, 2017
Reported by GetHuman-maldona2
Reported on November 3rd, 2017 from Georgia
Problem report / further detail
On my account
How GetHuman-maldona2 attempted to contact Verizon Wireless
Searched around for a Verizon Wireless FAQ on verizonwireless.com
Was equipped with the following information
Phone Number on Account, Home address, PIN on Account, Account ID, Billing Address on Account, Email, Last 4 of Social Security, Name of Account Holder, Last name, Phone number
Reported back to GetHuman as fixed
Fixed, on November 18th, 2017

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