Verizon Wireless Problem Reported to GetHuman by GetHuman-jackipas

November 24th, 2017

Report Details

Summary of the problem
Issue with Verizon Wireless
Company and department tried
Verizon Wireless - Customer Service
Reported by
GetHuman-jackipas - GetHuman user since November 12, 2015
Problem classification
Verizon Wireless: Overcharge/Strange charge
Date of incident
November 20th, 2017
Reported by GetHuman-jackipas
Reported on November 24th, 2017 from Illinois
Problem report / further detail
I am going to Morocco for **days. Do I need a special chip or can I just text without a charge. What do I put my phone on to avoid charges
How GetHuman-jackipas attempted to contact Verizon Wireless
Tried calling Verizon Wireless Customer Support Number 908-559-4899
Was equipped with the following information
Phone number, Account ID, Email on Account, Billing Address on Account, Name of Account Holder, Email, First name, Last name, Phone Number on Account, PIN on Account, Home address
Reported back to GetHuman as fixed
Fixed, on December 5th, 2017

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