Verizon Wireless Problem Reported to GetHuman by GetHuman-catinawo

November 4th, 2017

Report Details

Summary of the problem
Unblocking my Verizon account to make purchase
Company and department tried
Verizon Wireless - Customer Service
Reported by
GetHuman-catinawo - GetHuman user since February 13, 2017
Problem classification
Verizon Wireless: Cancel or Change Account
Date of incident
October 28th, 2017
Reported by GetHuman-catinawo
Reported on November 4th, 2017 from New Jersey
Problem report / further detail
My account was blocked to where I couldn't make purchases and have them charged to my bill
How GetHuman-catinawo attempted to contact Verizon Wireless
Searched around for a Verizon Wireless FAQ on verizonwireless.com
Was equipped with the following information
PIN on Account, First name, Name of Account Holder, Phone number, Phone Number on Account, Email on Account
Reported back to GetHuman as fixed
Fixed, on November 8th, 2017

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