Verizon Wireless Problem Reported to GetHuman by GetHuman-crowell

November 5th, 2017

Report Details

Summary of the problem
Used phone compatibility
Company and department tried
Verizon Wireless - Customer Support
Reported by
GetHuman-crowell - GetHuman user since April 27, 2016
Problem classification
Verizon Wireless: Billing
Date of incident
October 28th, 2017
Reported by GetHuman-crowell
Reported on November 5th, 2017 from District of Columbia
Problem report / further detail
Check imei number for compatibility
How GetHuman-crowell attempted to contact Verizon Wireless
Tried tweeting @VZWSupport to see if Verizon Wireless Customer Service would respond
Was equipped with the following information
Email on Account, Phone number, Email, Last name, Account ID, Billing Address on Account, Last 4 of Social Security, Phone Number on Account, Home address
Reported back to GetHuman as fixed
Fixed, on November 11th, 2017

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