Verizon Wireless Problem Reported to GetHuman by GetHuman24324

November 17th, 2017

Report Details

Summary of the problem
locked out of my cell phone
Company and department tried
Verizon Wireless - Customer Service
Reported by
GetHuman24324 - GetHuman user since June 15, 2016
Problem classification
Verizon Wireless: Change plan
Date of incident
November 6th, 2017
Reported by GetHuman24324
Reported on November 17th, 2017 from Connecticut
Problem report / further detail
i entered the wrong pass code too many times now i need to enter a back up pass code and i'm* not sure what it is.
How GetHuman24324 attempted to contact Verizon Wireless
Tried calling Verizon Wireless Customer Support Number 800-852-1922
Was equipped with the following information
Email, Last name, First name, Phone Number on Account, PIN on Account, Account ID, Billing Address on Account, Email on Account
Reported back to GetHuman as fixed
Fixed, on November 21st, 2017
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