Verizon Wireless Problem Reported to GetHuman by GetHuman-allysonx

November 23rd, 2017

Report Details

Summary of the problem
need a receipt from over two years ago
Company and department tried
Verizon Wireless - Customer Care
Reported by
GetHuman-allysonx - GetHuman user since December 13, 2016
Problem classification
Verizon Wireless: Lower my bill
Date of incident
November 13th, 2017
Reported by GetHuman-allysonx
Reported on November 23rd, 2017 from Arizona
Problem report / further detail
i need proof of purchase for an iPhone i got at verizon over two years ago, in order to recover my apple ID. Verizon service rep in store says they can not print me a receipt if it was over two years ago. How can i get around this?
How GetHuman-allysonx attempted to contact Verizon Wireless
Tried tweeting @VZWSupport to see if Verizon Wireless Customer Service would respond
Was equipped with the following information
Name of Account Holder, Phone number, Billing Address on Account, Home address, Last name, Account ID, Phone Number on Account, First name, Email on Account
Reported back to GetHuman as fixed
Fixed, on December 1st, 2017

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