Verizon Problem Reported to GetHuman by GetHuman-embgrigg

November 8th, 2017

Report Details

Summary of the problem
Can't access email even with new code
Company and department tried
Verizon - Customer Service
Reported by
GetHuman-embgrigg - GetHuman user since September 12, 2015
Problem classification
Verizon: General Customer Error
Date of incident
October 27th, 2017
Reported by GetHuman-embgrigg
Reported on November 8th, 2017 from Massachusetts
Problem report / further detail
This problem occurs repeatedly-can't access email, prompt says incorrect password
How GetHuman-embgrigg attempted to contact Verizon
Searched around for a Verizon FAQ on www22.verizon.com
Was equipped with the following information
First name, Email on Account, Home address, PIN on Account
Reported back to GetHuman as fixed
Fixed, on November 19th, 2017

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