Verizon Problem Reported to GetHuman by GetHuman-embgrigg

November 8th, 2017

Report Details

Summary of the problem
Can't access email even with new code
Company and department tried
Verizon - Customer Service
Reported by
GetHuman-embgrigg - GetHuman user since September 12, 2015
Problem classification
Verizon: General Customer Error
Date of incident
October 27th, 2017
Reported by GetHuman-embgrigg
Reported on November 8th, 2017 from Massachusetts
Problem report / further detail
This problem occurs repeatedly-can't access email, prompt says incorrect password
How GetHuman-embgrigg attempted to contact Verizon
Searched around for a Verizon FAQ on
Was equipped with the following information
First name, Email on Account, Home address, PIN on Account
Reported back to GetHuman as fixed
Fixed, on November 19th, 2017

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