Verizon Problem Reported to GetHuman by GetHuman-haskells

November 9th, 2017

Report Details

Summary of the problem
Im am trying to switch my service onto a different device
Company and department tried
Verizon - Customer Service
Reported by
GetHuman-haskells - GetHuman user since January 8, 2016
Problem classification
Verizon: Overcharge/Strange charge
Date of incident
November 4th, 2017
Reported by GetHuman-haskells
Reported on November 9th, 2017 from Rhode Island
Problem report / further detail
when i go through all the steps to transfer online it tells me that the sim in the new device is already in use
How GetHuman-haskells attempted to contact Verizon
Searched around for a Verizon FAQ on
Was equipped with the following information
PIN on Account, Email, Home address, Name of Account Holder, First name, Email on Account, Phone Number, Phone number
Reported back to GetHuman as fixed
Fixed, on November 22nd, 2017

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