Verizon Problem Reported to GetHuman by GetHuman-haskells

November 9th, 2017

Report Details

Summary of the problem
Im am trying to switch my service onto a different device
Company and department tried
Verizon - Customer Service
Reported by
GetHuman-haskells - GetHuman user since January 8, 2016
Problem classification
Verizon: Overcharge/Strange charge
Date of incident
November 4th, 2017
Reported by GetHuman-haskells
Reported on November 9th, 2017 from Rhode Island
Problem report / further detail
when i go through all the steps to transfer online it tells me that the sim in the new device is already in use
How GetHuman-haskells attempted to contact Verizon
Searched around for a Verizon FAQ on www22.verizon.com
Was equipped with the following information
PIN on Account, Email, Home address, Name of Account Holder, First name, Email on Account, Phone Number, Phone number
Reported back to GetHuman as fixed
Fixed, on November 22nd, 2017

Have a Similar Problem?

Verizon's Customer Phone NumberAll Verizon Contact InformationHow to Fix Common Verizon Issues
GetHuman helps customers contact companies faster and solve their customer service issues more effectively by providing free tools and info to all. Please help strengthen this resource by sharing with other customers you know who could benefit.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free reviews, tools and information. You can help!