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Verizon Problem Reported to GetHuman by GetHuman-yhumphre

November 19th, 2017

Report Details

Summary of the problem

Need to set up my voicemail

Company and department tried

Verizon - Customer Care

Reported by

GetHuman-yhumphre - GetHuman user since December 5, 2015

Problem classification

Verizon: Service problem

Date of incident

November 17th, 2017

Reported by GetHuman-yhumphre

Reported on November 19th, 2017 from Colorado

Problem report / further detail

when I try to set it up the line is busy every time

How GetHuman-yhumphre attempted to contact Verizon

Tried tweeting @VerizonSupport to see if Verizon Customer Service would respond

Was equipped with the following information

Last 4 of Social Security, Home address, First name, Last name, Name of Account Holder, Phone Number, Account ID, PIN on Account, Billing Address, Phone number

Reported back to GetHuman as fixed

Fixed, on November 24th, 2017

How-to Guides GetHuman-yhumphre May Have Used

How do I report fraud or scam to Verizon?How do I switch number to new phone?How do I start with Verizon Prepaid?How do I file an insurance claim?I want to download backup assistant for Verizon

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