Verizon Problem Reported to GetHuman by GetHuman-linderma

November 21st, 2017

Report Details

Summary of the problem
Need to upgrade equip. fo *k ultra hd tv. Want to upgrade speed and lower bill.
Company and department tried
Verizon - Credit Parking
Reported by
GetHuman-linderma - GetHuman user since January 2, 2017
Problem classification
Verizon: Setup service
Date of incident
November 18th, 2017
Reported by GetHuman-linderma
Reported on November 21st, 2017 from Illinois
Problem report / further detail
New customers are being offered $**.** * a $*** visa cardfor * year agreement.They get ******* speed. I have been a customer for * *** years. Best they can offer is ***** for $*** per month. Just bought an ultra hd tv. need better equip.*speed and pricing.
How GetHuman-linderma attempted to contact Verizon
Tried calling Verizon Customer Support Number 877-325-5156
Was equipped with the following information
Last 4 of Social Security, Account ID, Email on Account, Home address, Name of Account Holder, First name, Phone number, Last name, Phone Number, Email, Billing Address
Reported back to GetHuman as fixed
Fixed, on November 28th, 2017

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