Verizon Problem Reported to GetHuman by GetHuman-lauriew

November 16th, 2017

Report Details

Summary of the problem
They auto-billed me for ** months for an account I didn't have
Company and department tried
Verizon - Customer Help
Reported by
GetHuman-lauriew - GetHuman user since January 28, 2016
Problem classification
Verizon: General Customer Complaint
Date of incident
November 11th, 2017
Reported by GetHuman-lauriew
Reported on November 16th, 2017 from Montana
Problem report / further detail
GetHuman-lauriew did not choose to add any details about their problem.
How GetHuman-lauriew attempted to contact Verizon
Tried tweeting @VerizonSupport to see if Verizon Customer Service would respond
Was equipped with the following information
Email on Account, Home address, First name, Email, Billing Address, Account ID, Last 4 of Social Security, PIN on Account, Phone number, Name of Account Holder
Reported back to GetHuman as fixed
Fixed, on December 7th, 2017

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