Verizon Problem Reported to GetHuman by GetHuman-nlanzoni

November 9th, 2017

Report Details

Summary of the problem
need replacement phone
Company and department tried
Verizon - Customer Service
Reported by
GetHuman-nlanzoni - GetHuman user since October 2, 2016
Problem classification
Verizon: Dispute a Charge
Date of incident
November 3rd, 2017
Reported by GetHuman-nlanzoni
Reported on November 9th, 2017 from Texas
Problem report / further detail
mechanical issue has caused my iphone not to swipe
How GetHuman-nlanzoni attempted to contact Verizon
Tried to open a chat window with Verizon at www22.verizon.com
Was equipped with the following information
Phone Number, Email, Email on Account, Account ID, Billing Address, PIN on Account, First name, Last name
Reported back to GetHuman as fixed
Fixed, on November 23rd, 2017

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