Virgin Mobile Problem Reported to GetHuman by GetHuman-jasonbr

Report Details

Summary of the problem
Update account information for Virgin Mobile
Company and department tried
Virgin Mobile - Customer Service
Reported by
GetHuman-jasonbr - GetHuman user since August 3, 2016
Problem classification
Virgin Mobile: Cancel service
Date of incident
November 23rd, 2017
Reported by GetHuman-jasonbr
Reported on December 1st, 2017 from Minnesota
Problem report / further detail
GetHuman-jasonbr did not choose to add any details about their problem.
How GetHuman-jasonbr attempted to contact Virgin Mobile
Searched around for a Virgin Mobile FAQ on www1.virginmobileusa.com
Was equipped with the following information
Billing address, Last name, Home address, Name on the account, Phone number
Reported back to GetHuman as fixed
Fixed, on December 17th, 2017

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