Virgin Mobile Problem Reported to GetHuman by GetHuman-jeanalle

November 23rd, 2017

Report Details

Summary of the problem
everyone that i text get my messages, except for one person.That person,s text always come thru to me,but he never recieves mine
Company and department tried
Virgin Mobile - Customer Service
Reported by
GetHuman-jeanalle - GetHuman user since November 16, 2016
Problem classification
Virgin Mobile: General Support Issue
Date of incident
November 14th, 2017
Reported by GetHuman-jeanalle
Reported on November 23rd, 2017 from Arkansas
Problem report / further detail
how can i fix it
How GetHuman-jeanalle attempted to contact Virgin Mobile
Tried emailing Virgin Mobile Customer Support at
Was equipped with the following information
Billing address, PIN on the account, Home address
Reported back to GetHuman as fixed
Fixed, on December 10th, 2017

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