Virgin Mobile Problem Reported to GetHuman by GetHuman-jeanalle

November 23rd, 2017

Report Details

Summary of the problem
everyone that i text get my messages, except for one person.That person,s text always come thru to me,but he never recieves mine
Company and department tried
Virgin Mobile - Customer Service
Reported by
GetHuman-jeanalle - GetHuman user since November 16, 2016
Problem classification
Virgin Mobile: General Support Issue
Date of incident
November 14th, 2017
Reported by GetHuman-jeanalle
Reported on November 23rd, 2017 from Arkansas
Problem report / further detail
how can i fix it
How GetHuman-jeanalle attempted to contact Virgin Mobile
Tried emailing Virgin Mobile Customer Support at ourteam@virginmobileusa.com
Was equipped with the following information
Billing address, PIN on the account, Home address
Reported back to GetHuman as fixed
Fixed, on December 10th, 2017

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