Vodafone (UK) Problem Reported to GetHuman by GetHuman-jacquil

November 8th, 2017

Report Details

Summary of the problem
pay as you go phone *********** is charging for non usage of daya
Company and department tried
Vodafone (UK) - Customer Service
Reported by
GetHuman-jacquil - GetHuman user since March 17, 2017
Problem classification
Vodafone (UK): Technical support
Date of incident
October 30th, 2017
Reported by GetHuman-jacquil
Reported on November 8th, 2017 from North Dakota
Problem report / further detail
GetHuman-jacquil did not choose to add any details about their problem.
How GetHuman-jacquil attempted to contact Vodafone (UK)
Searched around for a Vodafone (UK) FAQ on forum.vodafone.co.uk
Was equipped with the following information
Account number, Phone number, Billing address, Account phone number, Account ID, 4 digit PIN, Last name, First name
Reported back to GetHuman as fixed
Fixed, on November 20th, 2017

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