Xbox Problem Reported to GetHuman by GetHuman-wiggerfa

November 3rd, 2017

Report Details

Summary of the problem
trying to get my password reset
Company and department tried
Xbox - Customer Care
Reported by
GetHuman-wiggerfa - GetHuman user since March 25, 2017
Problem classification
Xbox: General Customer Complaint
Date of incident
October 29th, 2017
Reported by GetHuman-wiggerfa
Reported on November 3rd, 2017 from Utah
Problem report / further detail
my account is locked, I cannot remember my password, I have been told to call the help line but cannot get through as I'm in the UK
How GetHuman-wiggerfa attempted to contact Xbox
Tried to open a chat window with Xbox at login.live.com
Was equipped with the following information
Last name, First name, Email Address, Home Address, Phone Number, Home address, Name of Account Holder
Reported back to GetHuman as fixed
Fixed, on November 21st, 2017

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