eBay Problem Reported to GetHuman by GetHuman15122

November 11th, 2017

Report Details

Summary of the problem
I cant not view order details and the seller hasnt got back to me
Company and department tried
eBay - Customer Support
Reported by
GetHuman15122 - GetHuman user since October 24, 2016
Problem classification
eBay: Warranty claim
Date of incident
November 5th, 2017
Reported by GetHuman15122
Reported on November 11th, 2017 from District of Columbia
Problem report / further detail
I purchased a Shimmer lights shampoo nearly a week ago and I couldn't view order details and also no tracking number, I got an email saying the item has been shipped but I cannot view order details to see where abouts my parcel is and the seller wont contact me back
How GetHuman15122 attempted to contact eBay
Searched around for a eBay FAQ on ocs.ebay.com
Was equipped with the following information
Phone number, Email, Last name, First name, eBay username, Account number, Account phone number, Email address on the account, Billing address
Reported back to GetHuman as fixed
Fixed, on November 27th, 2017

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