eBay Problem Reported to GetHuman by GetHuman-daisyyan

November 27th, 2017

Report Details

Summary of the problem
Refund for eBay
Company and department tried
eBay - Technical Support
Reported by
GetHuman-daisyyan - GetHuman user since June 10, 2016
Problem classification
eBay: Fraud
Date of incident
November 24th, 2017
Reported by GetHuman-daisyyan
Reported on November 27th, 2017 from Pennsylvania
Problem report / further detail
Hi, I got a counterfeit copy book and the return date expired. I saw ebay has a option that could refund me for counterfeit copy without sending the book back but I don't know how. I got a email from bookstore confirming it was a counterfeit and bookstore said I can use it as a proof. I am a broke college student and try to get my money back.
How GetHuman-daisyyan attempted to contact eBay
Searched around for a eBay FAQ on ocs.ebay.com
Was equipped with the following information
Account ID, Email, Last name, Email address on the account, Account number, First name, Home address, Account phone number, Phone number
Reported back to GetHuman as fixed
Fixed, on December 5th, 2017

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