iTunes Problem Reported to GetHuman by GetHuman-biglsuf

October 27th, 2017

Report Details

Summary of the problem
Finding a persons real name on the Line app.
Company and department tried
iTunes - International Customer Service
Reported by
GetHuman-biglsuf - GetHuman user since July 31, 2016
Problem classification
iTunes: General Customer Complaint
Date of incident
October 20th, 2017
Reported by GetHuman-biglsuf
Reported on October 27th, 2017 from Pennsylvania
Problem report / further detail
I have a friend on Line that I've talked to for over a year and a half now. I want her last name so I can do a background check to make sure she is who she says she is. She has my name already but has not given her full name to me.
How GetHuman-biglsuf attempted to contact iTunes
Searched around for a iTunes FAQ on getsupport.apple.com
Was equipped with the following information
Email on Account, Email, Phone number, Name of Account Holder, Last name, First name, Phone number on Account, Confirmation Number
Reported back to GetHuman as fixed
Fixed, on October 29th, 2017

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