iTunes Problem Reported to GetHuman by GetHuman-jrotc45

October 27th, 2017

Report Details

Summary of the problem
I purchased $** with iTune cards for ITunes U. I wanted the $** for iTunes music. Can you help?
Company and department tried
iTunes - Customer Service
Reported by
GetHuman-jrotc45 - GetHuman user since October 27, 2016
Problem classification
iTunes: Customer Service Issue
Date of incident
October 25th, 2017
Reported by GetHuman-jrotc45
Reported on October 27th, 2017 from Indiana
Problem report / further detail
I purchased $** in iTunes U with three separate iTune gift. cards. I wanted iTunes music. Can I transfer the $** to music not iTunes U?
How GetHuman-jrotc45 attempted to contact iTunes
Tried calling iTunes Customer Support Number 800–692–7753
Was equipped with the following information
Email
Reported back to GetHuman as fixed
Fixed, on November 16th, 2017

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