iTunes Problem Reported to GetHuman by GetHuman-jsonsonn

November 15th, 2017

Report Details

Summary of the problem
Issue with iTunes
Company and department tried
iTunes - Customer Support
Reported by
GetHuman-jsonsonn - GetHuman user since December 29, 2016
Problem classification
iTunes: Customer Service Problem
Date of incident
November 3rd, 2017
Reported by GetHuman-jsonsonn
Reported on November 15th, 2017 from Louisiana
Problem report / further detail
I tried to buy a pack for my mobile strike account, but there was a problem with the payment so now I need the issue resolved so I can purchase again.
How GetHuman-jsonsonn attempted to contact iTunes
Searched around for a iTunes FAQ on getsupport.apple.com
Was equipped with the following information
Phone number, Email on Account
Reported back to GetHuman as fixed
Fixed, on December 7th, 2017

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