iTunes Problem Reported to GetHuman by GetHuman-kellygar

November 28th, 2017

Report Details

Summary of the problem
Technical support for iTunes
Company and department tried
iTunes - Customer Care
Reported by
GetHuman-kellygar - GetHuman user since December 27, 2015
Problem classification
iTunes: Change order
Date of incident
November 20th, 2017
Reported by GetHuman-kellygar
Reported on November 28th, 2017 from Florida
Problem report / further detail
Have validated and submitted a RSS feed for my organization's podcast library * times and not received authorization. Library is not posted to iTunes - http:***APTAMedia*apta*rss*inc*itunes.xml is the link.
How GetHuman-kellygar attempted to contact iTunes
Tried calling iTunes Customer Support Number 800–692–7753
Was equipped with the following information
Last name, Order Number, Account ID, Phone number
Reported back to GetHuman as fixed
Fixed, on December 1st, 2017

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