iTunes Problem Reported to GetHuman by GetHuman-joesuvs

October 28th, 2017

Report Details

Summary of the problem
Company and department tried
iTunes - Customer Service
Reported by
GetHuman-joesuvs - GetHuman user since February 6, 2017
Problem classification
iTunes: Download Trouble
Date of incident
October 17th, 2017
Reported by GetHuman-joesuvs
Reported on October 28th, 2017 from Michigan
Problem report / further detail
Hello, i just bought an iphone * from some guy on craigslist, and i'm trying to activate it, but it's saying it's still connected to his icloud account.. As it was purchased through a craigslist deal, I can no longer contact him to have him remove it. What are my options
How GetHuman-joesuvs attempted to contact iTunes
Tried emailing iTunes Customer Support at
Was equipped with the following information
Last name, Email on Account
Reported back to GetHuman as fixed
Fixed, on November 6th, 2017

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