iTunes Problem Reported to GetHuman by GetHuman-joesuvs

October 28th, 2017

Report Details

Summary of the problem
icloud
Company and department tried
iTunes - Customer Service
Reported by
GetHuman-joesuvs - GetHuman user since February 6, 2017
Problem classification
iTunes: Download Trouble
Date of incident
October 17th, 2017
Reported by GetHuman-joesuvs
Reported on October 28th, 2017 from Michigan
Problem report / further detail
Hello, i just bought an iphone * from some guy on craigslist, and i'm trying to activate it, but it's saying it's still connected to his icloud account.. As it was purchased through a craigslist deal, I can no longer contact him to have him remove it. What are my options
How GetHuman-joesuvs attempted to contact iTunes
Tried emailing iTunes Customer Support at itunesstoresupport@apple.com
Was equipped with the following information
Last name, Email on Account
Reported back to GetHuman as fixed
Fixed, on November 6th, 2017

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