1&1 Internet, Inc. Problem Reported to GetHuman by GetHuman-hallo
November 9th, 2017
Report Details
Summary of the problem
Slow internet
Company and department tried
1&1 Internet, Inc. - Billing
Reported by
GetHuman-hallo - GetHuman user since October 24, 2017
Problem classification
1&1 Internet, Inc.: Customer Service Issue
Date of incident
November 5th, 2017
Reported by GetHuman-hallo
Reported on November 9th, 2017 from Texas
Problem report / further detail
For several days, slowly.
How GetHuman-hallo attempted to contact 1&1 Internet, Inc.
Tried emailing 1&1 Internet, Inc. Customer Support at support@1and1.com
Was equipped with the following information
First name, Phone number, Last name
Reported back to GetHuman as fixed
Fixed, on November 22nd, 2017