AT&T U-Verse Problem Reported to GetHuman by GetHuman-drinkcoc

November 12th, 2017

Report Details

Summary of the problem
I need help to resolve a tv problem
Company and department tried
AT&T U-Verse - Customer Care
Reported by
GetHuman-drinkcoc - GetHuman user since October 7, 2015
Problem classification
AT&T U-Verse: Pay bill
Date of incident
October 31st, 2017
Reported by GetHuman-drinkcoc
Reported on November 12th, 2017 from Mississippi
Problem report / further detail
Picture is pixelated and freezes up. Troubleshooting with the "help" menu did not work.
How GetHuman-drinkcoc attempted to contact AT&T U-Verse
Tried messaging AT&T U-Verse through their Facebook page to see if Customer Care would respond
Was equipped with the following information
Name on the account, First name, Email, Last name, Account ID
Reported back to GetHuman as fixed
Fixed, on November 30th, 2017

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AT&T U-Verse's Customer Phone NumberAll AT&T U-Verse Contact InformationHow to Fix Common AT&T U-Verse Issues
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